FAQ

Danilchuk Auto Body works with all major insurance companies and is typically on a preferred Auto Body company list to choose from. We welcome new insurance companies to work with us to see how the Danilchuk experience is truly unique.

Paint is mixed in our AUTOCOLOR computerized paint mixing room by our experienced technicians. Color match is achieved by this technology and years of experience

Our staff will gladly give you a ride home or to your place of employment and arrange to pick you up when the repairs are completed.

Danilchuk Auto Body works with local car rental companies. They will meet you at our shop or we can give you a ride to their facility.

If your agent or insurance company has not already given you a claim number, Danilchuk Auto Body will contact them on your behalf to obtain the claim number for reference on your repair order.

Danilchuk Auto Body uses a state-of-the-art measuring system and our highly skilled technicians to return your vehicle to its original factory specifications. If it is determined the frame section is bent beyond repair, that section can be replaced.

As soon as the estimate is written, we can tell you the anticipated length of time for repairs. If additional damage is found after teardown, the estimator will contact you immediately to advise of any additional repair time.

Danilchuk Auto Body writes estimates using OEM parts (Original Equipment Manufacturer). However, some insurance companies will only pay for used or aftermarket parts. We suggest you review your policy or discuss this with your agent. When used or aftermarket parts are used by Danilchuk Auto Body, they are subject to our inspection for quality and fit.

Use only a 'touch free' car wash within the first 30 days. Do not wax or polish the vehicle. Avoid parking the vehicle in areas where bird droppings could damage the freshly painted surface.

It is your responsibility to pay the deductible to Danilchuk Auto Body at the time you pick up your vehicle. If you do not know the amount of your deductible, your agent can tell you.

The easiest form of payment is with a major credit card. We accept Visa and MasterCard. In addition, cash and local checks are welcome.

The estimator will keep you informed as repairs progress, and will call you in advance to let you know when the vehicle will be complete.

Don't hesitate to contact us any time